Stackhouse, Rebecca J. The Relationship of Employee Engagement, Burnout Syndrome, and Turnover Intention in Maintenance and Environmental Services Personnel Within the Veterans Health Administration. Doctoral Capstone Project. Radford University Scholars' Repository.
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Abstract
Employee engagement has received considerable attention within healthcare due to the positive benefits that result from engaged staff. Because employee engagement and burnout syndrome are significant influencers of intention to quit, organizations strive to understand the factors that increase employee engagement and reduce burnout syndrome to decrease employee turnover. Within healthcare, the preponderance of research on burnout syndrome, employee engagement, and turnover intention has been devoted to specific clinical occupational groups. Research related to these constructs in nonclinical personnel is scarce. Due to nonclinical personnel performing vital tasks that facilitate the delivery of safe, high-quality patient care, understanding the correlation between employee engagement, burnout syndrome, and turnover intention is vital to assist leadership in designing strategies that increase employee engagement and staff retention while reducing burnout syndrome development. The purpose of this study was to test the relationship between employee engagement level, burnout syndrome level, and turnover intention in two nonclinical healthcare occupational workgroups (maintenance and environmental services) within the Department of Veterans Affairs. A secondary data analysis was conducted using data from the Veterans Health Administration 2024 All Employee Survey. The relationship between employee engagement, burnout syndrome, and turnover intention was tested utilizing correlation coefficient testing. It was found that there is a relationship between employee engagement, burnout syndrome, and turnover intention in environmental service and maintenance occupational workgroups.
| Item Type: | Doctoral Capstone Project |
|---|---|
| Subjects: | R Medicine > R Medicine (General) |
| Divisions: | Radford University > Waldron College of Health and Human Services > Department of Public Health and Healthcare Leadership > Health Sciences Program |
| Date Deposited: | 15 Jun 2025 00:09 |
| Last Modified: | 15 Jun 2025 00:09 |
| URI: | http://wagner.radford.edu/id/eprint/1183 |
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