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A Design Thinking Approach to Identifying User Input Needs for Augmented Reality Devices in Manufacturing Environments

Jeelani, Mohammad A Design Thinking Approach to Identifying User Input Needs for Augmented Reality Devices in Manufacturing Environments. 2023. Radford University, Thesis. Radford University Scholars' Repository.

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Abstract

Augmented reality (AR) is an innovation on the brink of mass adoption. In order to facilitate its full integration in enterprise, especially in manufacturing facilities, a human-centered approach is necessary. This approach is likely to help the technology overcome barriers such as suboptimal user experiences and slow market adoption. Design thinking is uniquely positioned to help drive adoption of AR in the enterprise domain. This study examined how design thinking methodologies could be used to guide the design and selection of input modalities within manufacturing environments. Eight manufacturing workers participated in ethnographic research methods leading to the extraction of insights on user input needs for AR systems in manufacturing settings. Design thinking methodologies were also utilized for synthesizing the data collected from participants. Four key user archetypes were identified, each accompanied with specific user input needs. The overarching revelation was that for most users, hand-tracking or voice control emerged as the preferred input modality. The appeal of these input modalities lies in the ability to eliminate the burden of carrying and managing additional hardware during hand-on work. For advanced users, such as manufacturing engineers with a demand for precision in CAD model manipulation and marker placement, the inclusion of a controller, 3D pen, or stylus was deemed necessary.

Item Type: Thesis
Subjects: N Fine Arts > NX Arts in general
Divisions: Radford University > College of Visual and Performing Arts > Department of Design
Date Deposited: 06 Feb 2024 01:25
Last Modified: 06 Feb 2024 01:25
URI: http://wagner.radford.edu/id/eprint/1088

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