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Predicting workplace incivility: The role of stereotyped beliefs and personal characteristics

Heidel, Sarah and Hastings, Sarah L. and Cohn, Tracy and Pierce, Thomas W. Predicting workplace incivility: The role of stereotyped beliefs and personal characteristics. 2017. Radford University, Dissertation. Radford University Scholars' Repository.

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Research indicates that women are more likely than men to be the targets of repeated uncivil behaviors in the workplace. Members of ethnic and racial minority groups are also at increased risk of experiencing incivility. Repeated experiences of this low-grade aversive treatment can lead to negative physical and psychological outcomes, affecting both the personal and professional lives of the target as well as bystanders and the organization itself. Notably, these outcomes have been linked to job withdrawal, leading researchers to investigate selective incivility as a potential contributing effect of the glass ceiling for women and minorities in the United States. While much research has focused on the perspective and outcomes of the targets of incivility, few investigations have focused on the perspective of the instigators of these uncivil behaviors, nor the interactional relationships that can occur between these two groups. The current study investigated the relationships between specific personality characteristics and perpetration of incivility against women and minorities. Personality characteristics including narcissism, aggression, and sexism were recorded for both males and females. Findings in the current study mirrored existing literature in that employees who have been treated unfairly are more likely to reciprocate unfair treatment. Rates of incivility did not differ based on race, ethnicity, or gender. Finally, those who have only instigated uncivil behavior and do not report experiences as a target were more likely to report aggressive beliefs and attitudes. Implications and suggestions for future research are discussed.

Item Type: Dissertation
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Radford University > College of Humanities and Behavioral Sciences > Department of Psychology
Date Deposited: 16 Feb 2018 20:53
Last Modified: 19 Apr 2023 17:34

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